Privacy policy

Last Updated: 23rd June 2026

At Teeswag, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

Full name
Email address
Phone number
Billing address
Shipping address
Payment information (processed securely through third-party payment providers)

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited
Time spent on pages
Referring website information
Cookies and tracking data

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Personalize your shopping experience
Detect and prevent fraud or unauthorized activities
Send promotional emails, newsletters, and marketing communications (only where permitted by law)

We do not sell your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and website functionality.

Cookies may be used to:

Remember your preferences
Keep items in your shopping cart
Analyze website traffic
Improve site performance
Deliver relevant advertising

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

4. Third-Party Services

We may use trusted third-party service providers to operate our business and provide services, including:

Payment gateways
Shipping and logistics providers
Email marketing platforms
Analytics providers
Advertising partners

These third parties may have access to your information only to the extent necessary to perform their services and are required to protect your information.

Examples may include:

Shopify
Razorpay
PayU
Google Analytics
Meta (Facebook & Instagram)
Shipping partners and courier companies

Please review the privacy policies of these third-party services for more information.

5. Payment Information

All payment transactions are processed through secure third-party payment gateways.

We do not store or have access to your complete debit card, credit card, UPI, net banking, or other sensitive payment details.

Payment information is handled in accordance with applicable security standards and the policies of the payment service providers.

6. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders
Comply with legal obligations
Resolve disputes
Enforce agreements
Maintain business records

When information is no longer required, it will be securely deleted or anonymized.

8. Customer Rights

Subject to applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent for marketing communications
Request information about how your data is being used

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of those websites. We encourage users to review the privacy policies of any third-party sites they visit.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page along with the updated effective date. Continued use of the website after such changes constitutes acceptance of the revised Privacy Policy.