Shipping policy

Last Updated: 23rd June 2026

Thank you for shopping with Teeswag. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below for information about order processing, shipping timelines, tracking, and delivery.

1. Order Processing

All orders are processed after payment has been successfully received and verified.

As our products are made to order, please allow 2-4 business days for production and order preparation before shipment.

Processing times may be longer during:

Sale periods
Public holidays
High-demand seasons
Unexpected operational delays

Once your order has been processed and shipped, you will receive a shipping confirmation email or SMS with tracking details.

2. Shipping Methods

We work with trusted courier and logistics partners to deliver orders across India.

Available shipping methods may include:

Standard Shipping
Express Shipping (if available)
Cash on Delivery (if offered)

Shipping options available for your location will be displayed during checkout.

3. Delivery Timeframes

Estimated delivery times are as follows:

Within India

Processing Time: 1-2 business days
Metro Cities: 4-6 business days after dispatch
Tier 2 & 3 cities: 5-7 business days after dispatch
Remote Areas: Upto 8 business days

Delivery times may vary depending on:

Customer location
Courier service availability
Weather conditions
Public holidays
Other factors beyond our control

Please note that delivery estimates are not guaranteed delivery dates.

4. Shipping Costs

Shipping charges are calculated and displayed at checkout before payment is completed.

Shipping Rates

Standard Shipping: ₹49-99 (domestic)
Express Shipping: ₹80-120 (domestic)
Free Shipping on Orders Above ₹1599 (if applicable)

Shipping charges are non-refundable unless otherwise required by law.

5. Order Tracking

Once your order has been shipped, you will receive:

Tracking Number
Courier Partner Details
Tracking Link (if available)

Please allow up to 24-48 hours for tracking information to become active after shipment.

If you do not receive tracking information, please contact us at:

support@teeswag.in

6. Delivery Issues and Delays

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to:

Courier partner issues
Weather disruptions
Public holidays
Natural disasters
Incorrect shipping information provided by the customer
Remote or restricted delivery locations

We are not responsible for delays caused by circumstances beyond our reasonable control, but we will do our best to assist you in resolving any delivery issues.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

If an incorrect or incomplete address is provided:

Delivery may be delayed
Additional shipping charges may apply
Orders may be returned to us by the courier

Please contact us immediately if you notice an error in your shipping details after placing an order.

8. Lost, Stolen, or Damaged Packages

If your package is lost, damaged, or arrives in poor condition:

Contact us within 48 hours of delivery.
Provide your order number.
Include photos of any damaged items or packaging (if applicable).

We will work with the courier partner to investigate the issue and determine an appropriate resolution.

9. International Shipping

Option A: If You Ship Internationally

We currently offer international shipping to selected countries.

International delivery times vary depending on destination and customs processing.

Please note:

Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local authorities.
Delivery timelines may be affected by customs clearance procedures.

Shipping costs and estimated delivery times will be displayed during checkout where available.